L1 IT Engineer (Onsite)

Are you an IT professional looking to advance your career in a dynamic and supportive environment? Intelegencia is seeking a motivated L1 IT Engineer to join our team in beautiful Bali. This is a fantastic opportunity to work onsite in one of the most vibrant locations in Indonesia, with a team that values innovation and collaboration.

As an L1 IT Engineer at Intelegencia, you will be responsible for maintaining and optimizing our IT infrastructure. You will work closely with our development team to ensure seamless integration of new technologies, and you will provide technical support to our employees. This role offers a competitive salary and a chance to grow within a forward-thinking company.

📋 Tanggung Jawab Pekerjaan

• Install, configure, and maintain IT hardware and software, including servers, workstations, and networking equipment.
• Provide technical support to employees, troubleshooting hardware and software issues.
• Monitor and maintain network infrastructure, ensuring optimal performance and security.
• Collaborate with the development team to integrate new technologies and ensure system compatibility.
• Implement and manage IT security measures, including firewalls, antivirus software, and data backup solutions.
• Conduct regular system updates and patches to ensure security and performance.
• Document IT processes and procedures for future reference and training purposes.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to the IT infrastructure.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in IT support or a similar role.
• Proficiency in ITIL framework and best practices.
• Familiarity with Windows Server, Active Directory, and networking protocols.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Knowledge of IT security principles and practices.
• Ability to work well in a team and communicate effectively with both technical and non-technical stakeholders.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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