Frontline - Food & Beverage (F&B) Staff (Talent Pool)

Join Erajaya as a Frontline F&B Staff and become the face of exceptional customer service in our dynamic retail environment. This role is perfect for individuals who thrive in fast-paced settings, enjoy interacting with people, and take pride in delivering memorable experiences. Located in the bustling area of Pasarrebo, Jakarta Raya, you'll be at the heart of our operations, ensuring every customer leaves satisfied and eager to return.

As a Frontline F&B Staff, you'll be responsible for creating a welcoming atmosphere, handling customer inquiries, and providing top-notch service. Our team is dedicated to excellence, and we offer a supportive environment where your contributions are valued. With opportunities for growth and development, this role is ideal for those looking to build a career in the F&B industry.

Erajaya is committed to providing a rewarding and fulfilling work experience. If you're passionate about delivering exceptional service and making a positive impact, we invite you to apply and be part of our talented team.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by greeting customers, taking orders, and processing payments.
• Prepare and serve food and beverages in a timely and efficient manner.
• Maintain a clean and organized workstation, ensuring compliance with health and safety regulations.
• Stock and manage inventory to ensure adequate supplies are available.
• Handle cash transactions accurately and securely.
• Assist in cleaning and maintaining the F&B area to ensure a pleasant environment for customers.
• Promote upselling and cross-selling opportunities to enhance customer satisfaction.
• Adhere to company policies and procedures, ensuring a high standard of service at all times.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a similar role within the F&B industry.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic knowledge of food safety and hygiene practices.
• Familiarity with point-of-sale (POS) systems and cash handling procedures.
• Ability to lift and carry heavy objects up to 20 kg.
• Strong attention to detail and a commitment to delivering exceptional customer service.
• Willingness to work flexible hours, including weekends and holidays, as required.

🛠️ Keahlian

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